WHY WOULD YOU CHOOSE TO WORK AT WENGAGE?
Here is a classic: you'll be able to make a career. Or even better: we'll offer you an excellent training! We offer all that, but does that really make a difference to you? We do not think so.
Value-driven entrepreneurship is what does make a difference. And value-driven, that's what you will notice from the very first moment. When you apply, we immediately check whether there is a good value fit between you and us. We can find out in a mere 15 minutes, but those 15 minutes are crucial. Because that is where we look for a solid foundation for our cooperation. It makes sense: if we think the same about what counts in a job, you will enjoy your job with us. And of course you can make a career, rest assured. But agreeing that, for example, recognition is a value that we both consider important, creates an indispensable basis. That's why we are value-driven!
WORKING AT WENGAGE IS CHOOSING A SOLID JOB THAT IS TAILORED TO YOUR NEEDS & INTERESTS.
We are active in various fields with our contact centres. Would you like to work in the energy sector, in telecom, for the government, in the health sector, in a technical environment or rather for an NGO? The choice is yours. But whatever your choice, we always guarantee a working environment that meets your expectations and recognises you & your work. We do not go for fleeting partnerships, but aim for a beautiful and long-lasting cooperation!
WE OFFER OUR CUSTOMERS EXCELLENT SERVICES BY SUPPORTING OUR CONTACT CENTRE AGENTS WITH TOP TECHNOLOGY.
Our people-focused technology creates two benefits: we make a job more attractive and we guarantee a perfect customer experience. This customer experience is getting more important in a world that is becoming ever more digital. It is precisely in this environment that we offer customers a great experience.
Time and again we search for the ideal mix of people and technology for each client, because every question is slightly different!
DID YOU KNOW THAT WE DEVELOPED OUR INTERNAL VALUES HIERARCHY? IN CONSULTATION WITH OUR EMPLOYEES, WE WENT LOOKING FOR WHAT REALLY MATTERS TO THEM.
These values determine our operations and especially our cooperations. We take integrity, recognition, sustainability, equality, self-development and care to heart. How do we, as an employer and as an organisation, ensure that these values come to live? That's an example of our decisiveness & care: we work on that all the time.
NO MATTER HOW SMART AUTOMATED PROCESSES, DATA ANALYSIS OR ARTIFICIAL INTELLIGENCE CAN BE, A HUMAN BEING ULTIMATELY MAKES THE CONTACT MOMENT RICHER.
That is precisely why we look for our employees carefully, provide them with extensive customised support and then build their careers together. Our contact centre agents are the beating heart of our organisation, supported by state-of-the-art technological solutions. This presence of innovative technology means that training, follow-up and coaching are of great importance. We are well aware of this.
It translates into the recognition we receive as an employer. Top Employer Belgium, Great Place To Work and Pioneering Employer are not easy achievements!