Global Business Development Manager

At WEngage, we are preparing for a future filled with opportunities and challenges. ..

WEngage is a well-established name in the contact center domain, thanks to over 30 years of experience. We consistently seek the ideal combination of human persuasion and technological innovation, ensuring a perfect customer experience. With offices in Belgium, the Netherlands, Morocco, Turkey, and Suriname, we assist clients across various sectors.

1. Client Prospecting (100% hunting)

The Business Development Manager is responsible for selling services to various clients to achieve WEngage's sales and profitability objectives. The Business Development Manager ensures the prospecting of new clients by establishing personal contacts and conducting prospect visits. During these visits, he/she identifies the client's needs, after which a clear and comprehensive proposal is prepared in collaboration with Operations, IT, the Project Manager, and the legal department. The Business Development Manager follows these cases from A to Z, up to the contract drafting stage. He/she collaborates with various stakeholders within WEngage to offer different services to prospects.

2. Preparing Proposals, (Public) Tenders & Contracts

The Business Development Manager translates the client's needs to the internal departments and works with them to develop a proposal. He/she personally drafts the collaboration contracts in cooperation with the legal department. He/she is responsible for the handover to the Project Management team, ensuring perfect execution according to the client's wishes.

3. Reporting & CRM Tool

The Business Development Manager reports his/her results and performance to the Chief Commercial Officer (CCO) through accurate input in the sales database/CRM software (Exact or other similar tools).

A Master's level of thinking and working;

Excellent command of both spoken and written Dutch and English; knowledge of French is a plus. Approximately 5 years of experience in a similar role, preferably in the service sector (knowledge of the contact center business is a plus). Experience in consultative sales at the Senior Management/C-level is a must.

As an ambassador, you are closely involved with the organization, making it easy for you to discover and develop new sales opportunities. Proficiency in MS Office applications (Word, Excel, PowerPoint) means that drafting proposals is no problem for you.

We expect a lot of talent from you. Fortunately, you’ll also receive a lot in return: not just any job, but a super fun job in a close-knit and collegial team. Additionally, we have the following in store for you:

A competitive salary with an additional bonus system;
Numerous extra-legal benefits, including a company car, group insurance, hospitalization insurance, meal vouchers, eco vouchers, a laptop, a mobile phone (according to the BYOD principle) with a subscription, and a generous expense allowance;
Extensive opportunities for remote work;
A wide range of training options;
Promotion of a healthy work-life balance, including the allocation of 12 ADV days;
Opportunities for professional growth within an internationally expanding company.
Do you recognize yourself in this role and want to give a new direction to your career in a successful company? Send us your CV and tell us why you are the perfect candidate for this position!

Together we will make your start a success! The entire WEngage team is ready to welcome you with open arms. We make sure you are guided by experienced colleagues who can show you the ropes in our company. They will introduce you to the programmes, working methods and procedures that are important for your position, and will introduce you to the other teams within WEngage. During your start-up period, they will assist you in word and deed, but you can also count on them afterwards.